I HAVE MADE A MISTAKE WITH MY ORDER; CAN I AMEND OR CANCEL?
Of course, mistakes happen. Please contact us straight away and we will amend your order immediately email@example.com
I HAVE RECEIVED ORDER CONFIRMATION BUT ALSO AN EMAIL STATING ''AWAITING PAYMENT ?
Unfortunately, in this case your order has gone through our system but your bank provider might have declined your card. To resolve this, you can try and place the order again or login to your account and pay the outstanding amount. Please feel free to contact us firstname.lastname@example.org
I HAVE PLACED AN ORDER BUT YOU HAVE NOT SENT ME ANY ORDER TRACKING?
We aim to have every order we receive shipped out the same working day.
As soon as your order is placed you will receive up to date notification about when your order will be picked and dispatched from our warehouse. We process orders Monday - Friday (excluding Bank Holidays). Our cut off is 4PM Daily.
If you require next working day delivery, please place your order before 4PM and select ''NEXT WORKING DAY'' during the checkout process